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How to order your KC Flowers

Frequently asked questions

We have 5 types of flower arrangements

1. Cones

2. Clutches

3. Square Boxes 

4. Infinity Boxes

5. Acrylic Boxes 

6. Bouquets

7. Woodboxes (currently out of stock)

How to order?

1. Choose The box you like

2. Select the flowers you like

3. Select any add on

4. Add to cart

            Cancellation Policy:

  1. Customers can cancel their order and receive a full refund if the cancellation is made at least 24 hours/days before the scheduled delivery date.

  2. Cancellations made within 36 hours/days of the delivery date may be subject to a 40% cancellation fee.

  3. No Refund After Delivery:Once the flowers have been successfully delivered or picked up, no refunds will be issued.

  4. If there are any issues with the delivered flowers (e.g., quality concerns, damaged items), customers must contact us within 2 hours of delivery to report the issue. We will review the complaint and, if valid, may offer a replacement or store credit.

  5. Replacement Policy:In the event that the exact flowers specified in an order cannot be delivered due to unforeseen circumstances (e.g., unavailability), we reserve the right to replace them with a flower of equal or greater value in the same price category.

  6. We will make every effort to inform the customer of the substitution in advance. 

2. How to pay?

1. Add the desired items to your         shopping bag by clicking "add to cart"

2.Please note all our prices are in USD.

3. Confirm delivery or pick up address

4. Add a note on card

5. Checkout

6. Type shipping details

7. Review and place order

8. If paying with credit card click on the link

9. If paying through bank transfer you will receive an e-mail with payments details

10. Enjoy your KC Flowers

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